Operational Management

Our Operational Management team consists of specialists who can help you and your team to implement and optimise business processes, methods, tools and quality standards. Our aim is to provide a platform for the different actors involved in the aeronautical supply chain so they can achieve seamless, efficient and sustainable processes which boost performance.  

Our training domains

We can help you to:

  • Gain a process-oriented culture
  • Practise with lean concepts and tools
  • Reduce variability by standardising your processes
  • Reduce or remove inefficiencies
  • See how lean relates to corporate vision
  • Engage teams and communicate
  • Drive the changes
  • Create more value for your customers

We can help you to:

  • Understand the Procurement process from strategy development and global sourcing, right through to order management
  • Define and implement your Procurement strategy for your commodity portfolio
  • Improve your negotiation skills through our tailored suite of negotiation trainings for beginners, advanced and experts 
  • Understand the benefit of working in a Multi-Functional Team (MFT) and how to lead this MFT to success
  • Analyse your Suppliers' financial health and understand the cost analysis process
  • Identify and proactively manage your potential risks in Procurement 
  • Enhance your knowledge on contracts and how to deal with claims
  • Establish best practice methods in planning and executing successful Calls For Tender 

We can help you to:

  • Understand international standards in Project Management (PMI standards): initiating, planning, executing, monitoring and controlling, closing
  • Tailor and practice the Project Management processes and tools in the context of your project: Improvement Projects, Change Projects, Industrial Projects, Information Systems Projects…
  • Align your team(s) with a common approach to Project Management, from project launch to implementation and closure
  • Anticipate and secure key events (kick off meetings, milestones at risks)
  • Establish and strengthen the collaborative dynamics and synergies needed to reach the project’s objectives

We can help you to:

  • Understand the International Quality Management System requirements for the Aviation, Space and Defence industry
  • Understand Airworthiness Regulations and deploy proactive and robust systems of compliance
  • Assess the level of your organisation’s process maturity and  identify gaps that hinder performance
  • Define and structure an ‘as is’ analysis of your operating systems
  • Establish goals and  pathways to improve Quality and Operational Management Systems 
  • Prioritise and implement Continuous Improvement projects
  • Accompany and advise Managers and Quality responsible better apply their processes and achieve their performance and improvement objectives

We can help you to:

  • Understand risk and opportunity management processes
  • Use risk and opportunity management as a driver in decision making 
  • Prioritise your risks and opportunities 
  • Monitor and control risk and opportunities and the escalation process involved
  • Know the different actors involved and their roles and responsibilities in risk and opportunity management
  • Understand the different response strategies that can be implemented depending on risk levels
  • Identify relevant risks and opportunities
  • Develop your team’s mind-set for a risk and opportunity management culture 

We can help you to:

  • Learn and understand the general requirements for Airbus suppliers 
  • Implement and use industrial transfer methodology 
  • Understand  the shared risks in Vendor Managed Inventory
  • Address operational issues using problem-solving tools
  • Use a process approach to supply chain management
  • Build a common interest with suppliers to resolve problems and reach objectives
  • Establish sustainable collaborative partnerships with suppliers

Our pedagogy

We believe in learning, practicing and then taking with you what you have learned and applying it on the job. Our faculty and our extended network of industry trainers all work hard to bring active learning into their training through business games and interactive workshops. They encourage debate and exchange which creates an enriching atmosphere for personal development and skills. Learn more about our pedagogical approach.

Our delivery methods

We can assess your learning needs and deliver strategies which are aligned to your business objectives. This could be a new customised course, training design services, managing training programmes, or consultancy services.

Our open courses

Our Operational Management Faculty