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Commercial Aspects of Aircraft Maintenance

Identifies the drivers in maintenance costs evaluation and analyses arguments concerning maintenance matters in commercial discussions.

Who should attend?

  • Professionals from sales, after-sales or design office departments, working for airframe, engine or equipment manufacturers
  • Professionals from airlines and lessors who are involved in aircraft maintenance


What are the learning objectives?

  • Transform industry knowledge into practical know-how
  • Understand the dynamics and demand of the maintenance marketplace
  • Learn how to position yourself to your advantage and think like a successful MRO
  • Learn how to make decisions in a maintenance  organisation
  • Learn how to manage Performance-Based Contracts
  • Identify ways to improve maintenance operations
  • Get to grips with metrics and mechanisms
  • Understand the rationales of “make or buy” policies


Course content

  • Analysis of maintenance business
  • Market demand and airline business models
  • Make or Buy, Decision-making
  • Value Proposition development
  • Managing resources & capacity
  • Optimising maintenance activities
  • Performance-Based Contracts
  • Managing partnerships and competition
  • Cost control  and revenue streams
  • Managing customer satisfaction
  • Setting-up a maintenance organisation
  • The future of maintenance


Dates and Venues:

14 - 16 November 2016


Course fee: €1 850 / $2 200

Early bird fee**: €1 480 / $1 760

(All prices excluding V.A.T)


** Early bird pricing is applicable if booking is made 60 or more calendar days before the start of the course


Cancellation Policy: We require four weeks written cancellation notice prior to the start of the course. After this period, we will charge cancellation fees as follows;
Two to four weeks prior to the start of the course = 50% cancellation fee. During the two weeks before the start of the course or in the case of a No-show = 100% of total amount will be charged. Please note that name changes are accepted at any time.

AirBusiness Academy reserves the right to cancel any course up to 21 days prior to course commencement. A full refund of the course fee can be provided upon written request. AirBusiness Academy will not be liable for any other expenses incurred by course participants (i.e. airfare or hotel charges)

Dates and venue
  • Register
    14 November - 16 November 2016
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