Leading Remote and Virtual Teams
In-company course
This course is offered to companies who wish to train a group of 10 or more employees.
Objectives
- Employ tools and techniques to build effective remote teams
- Apply approaches to manage performance effectively with remote teams
- Be aware of issues related to teams with remote and local members
- Determine appropriate communication methods for different management situations
- Maximise the effectiveness of communication through face-to-face, e-mail and other media technologies
Topics covered
- What is a leader?
- What makes a performing team?
- Tools and places of communication
- Simulation with rules
- Managing tasks by e-mail
- Managing a remote team using the phone
- Dealing with emotions
- Understanding change
- Managing change using a video conference
- Building exercise through Webex